MEZUNDA PRIVACY POLICY

Thank You for using the services of Mezunda Limited and its affiliates, including our MezAgent Platform. We are committed to protecting and respecting Your privacy.

This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information that is collected through our Site and our Platform and Your rights and choices regarding the collection and use of information.

This Privacy Policy applies to all visitors who access our Site (www.mezunda.com), and all users of our MezAgent Platform (the “Users”).

Mezunda Limited is the data controller for the purposes of the Data Protection Act 2018, unless otherwise specified.

Please carefully review this Privacy Policy to understand the ways Your personal information may be processed. When visiting our Site or using our Platform You acknowledge that You have read, understood, and agree to be bound by these terms.

  1. Information We Collect
  2. We collect information and content You provide, including information that directly or indirectly identifies you.

When You visit our website www.mezunda.com or use our Platform, we automatically collect certain information from Your device, which includes data about Your device, device ID, and other technical information.

Upon registering for a MezAgent Account, we require certain information such as Your name, User ID, email address, other personal information, and payment information that You provide yourself.

When You use our MezAgent Platform we collect documents, photos, pictures, video and audio files, and other data that You upload to the Platform or share with others through the Platform.

  1. We automatically collect certain information when You visit or navigate our website www.mezunda.com. This information does not reveal Your specific identity (like Your name or contact information) but may include device and usage information, such as Your IP address, including Your browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when You visit our website and other technical information, including performance data and crash analytics. This information is primarily needed to maintain the security and operation of our website and our Platform, as well as for our internal analytics and reporting purposes.
  2. We may obtain information about You from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties. Such information that we receive from other sources may include, but not limited to, social media profile information including Your name, gender, birthday, email, current city and country, User identification numbers for Your contacts, profile picture URL and any other information; marketing leads and search results and links.
  3. When You visit our website www.mezunda.com, use our Platform, read our emails or otherwise engage with us, we and our business partners may automatically collect certain information about Your computer or device through a variety of tracking technologies, including cookies, web beacons, log files, embedded scripts, location-identifying technologies, or other tracking/recording tools (collectively, “tracking technologies”), and we may combine this information with other personal information we collect about You. We use these tracking technologies to collect usage and device information.
  4. We use third-party automatic data processing technologies (such as Google and Amazon, Facebook) to analyse certain information transmitted by Your device or our Platform. Automatic data processing technologies (advertising or analytics tools) provide us with the data described below. We do not control, supervise or respond for how the third parties process Your personal data, which may be processed by their own means. Any information request regarding the disclosure of Your personal information to us should be directed to such third parties.
  5. We collect information from and about Your computers and devices You use to access our Site and use our Platform, as well as the information generated by these devices, depending on the permissions You have granted, including, but not limited to: This data helps to ensure proper functioning, security and optimization of our Services
  • type of Your computer or mobile device and operational system version which is installed on Your mobile device;
  • region information of Your mobile device;
  • region associated with Your SIM card;
  • Internet Protocol (“IP”) address;
  • Identity For Advertisers / Advertising ID which is a string of numbers and letters that uniquely identifies Your individual computer, smartphone or tablet.
  1. When using our Services certain User log information will be automatically collected. This includes (i) detailed information about the time and frequency of Service usage, (ii) critical operational paths, device statistics, errors, and time zone. These User logs are used to enhance our Services and are not used to individually identify and track our Users. We retain these logs as long as necessary to improve the Services or resolve the issues.
  2. We also receive and analyze content, communications and information provided by other Users when they utilize our Services. This can include information about You, such as when others invite You to use our Platform, and for doing so they provide us with Your phone number, name and other information. We require that these Users have the legal rights to collect, use and share Your data before they provide us with any information.
  3. Our Use of This Information
  4. We use information that You submit and information that is processed automatically to provide You with all requested Services.
  5. We use information that is processed automatically to better understand User behaviour and trends, detect potential outages and technical issues, to operate, protect, improve, and optimize our Services.
  6. We use the information we have to communicate with You through newsletters, i.e. to send You marketing notifications, receive Your feedback about our Services experience, and let You know about our policies and terms as well as to respond to You when You contact us.
  7. We use the information we receive to help You effectively access Your information after logging in, remember the information so that You do not have to re-enter it when You visit our Site or the next time You use our Platform and Services.

III. Sharing Your Information

We only share personally identifiable information with third parties when such sharing is permitted by You, or when legally required to do so.

  1. We may share information and aggregate data we collect on usage and User behaviour with third parties, to help improve or promote MezAgent Platform, but we do it so that no individual User can be identified or linked to any specific action or information.

We may allow third-party companies to collect certain information from Users of our Platform. These companies may utilize cookies, pixels or other technologies to collect and use non-personally identifiable information (e.g., hashed data, click streaming information, browser type, time and date, subject of advertisements clicked or scrolled over) during Your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you.

  1. We may provide information to third-party service providers who help us operate our Platform and our Site. For example, we may use third parties to help host our Site, send e-mail or SMS related to the operation of MezAgent Platform, remove repetitive information from our User lists, to process payments, or to provide search results.
  2. We may share or otherwise “sell” information with advertising partners who distribute advertising in our Services. For further information on the advertising networks which may receive this information, go to ‘APPENDIX A – Advertising networks and their partners’ below.

maria@mezunda.com

  1. We generally retain Your personal information for as long as is necessary for performing the functional service of the Platform and to comply with our legal obligations. If You no longer want us to use Your information that we physically access and store, You can request that we erase Your personal information and close Your account.

However, some data may still be stored for a certain time period (but no longer than the storage purpose requires) if information is necessary to comply with legal obligations (taxation, accounting, audit) or in order to maintain safety and data backup settings, prevent fraud or other malicious acts.

Ⅳ.    Security

The security of Your personal information is highly important. We will try our best to make sure the data is protected from any fraud. For this reason, we have a secure environment to collect, store and track the information using the latest technologies.

We use various security technologies and procedures to prevent the loss, misuse, unauthorized access or disclosure of information. No data security measures can always guarantee 100% security. Our system and the communication network You access to our Services may have security breaches and failures due to circumstances beyond our reasonable control.

Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect Your personal data, nevertheless, we cannot guarantee its absolute security. In the event that Your personal information is compromised as a breach of security, we will promptly notify You in compliance with applicable law.

  1. Children’s Privacy Protection

Our Site, our Platform and our Services are not designed for, or intentionally targeted at, children 18 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 18.

ⅤI.    Third-Party

Mezunda Inc and its affiliates are not responsible for the practices employed by websites or services linked to or from the Service, nor the information or content contained therein. Our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our Site, are subject to that third party’s own rules and policies. We assume no responsibility for the functions, privacy, or security measures of any other organization.

ⅥI.   Information Storage

We keep Your information and personally identifiable information stored for as long as Your Account remains active, and after deactivation, for the minimum time required by law. After this period, the data are anonymized and used only for statistical purposes by Mezunda Inc.

All personal data is stored in the European Economic Area (EEA).

ⅦI. Changes

We will not notify You in advance if there is any change to our Privacy Policy. We request that You check the changes section of the Privacy Policy regularly.

  1. Your Rights and Your Consent

You have the right to request information about how Your personal data is processed and a copy of that personal data. Should You find anything inaccurate in Your personal data You have the right to require us to correct it immediately.

You can raise an objection about how Your personal data is processed; or request that Your personal data is erased if there is no longer a justification for it; or ask that the processing of Your personal data is restricted in certain circumstances.

By using our Site, our Platform and our Services, You consent to this Privacy Policy.

  1. Our Contacts

 If You have a question about anything in this Privacy Policy or think that Your personal data has been misused or mishandled please contact our Data Protection Officer:

stan@mezunda.com

You can also make a complaint to the Information Commissioner, who is an independent regulator.

Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

icocasework@ico.org.uk

Telephone: 0303 123 1113

Textphone: 01625 545860

 

 

 

 

 APPENDIX A – Advertising Networks and Their Partners

Amazon Developer

Privacy Policy: AWS Privacy

Google AdMob and their partners

https://www.google.com/policies/privacy/

https://support.google.com/admob/answer/9012903

https://support.google.com/ads/answer/2662922?hl=en

Facebook Audience Network

Privacy Policy: https://www.facebook.com/about/privacy/